Outages

View the Power Outage Map

Before reporting an outage, please check the outage map to be sure we’re not already aware of the outage. 

Outage Map

To report an outage, please call 
1-800-927-6151.

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Sign up for outage alerts

Get outage alerts to receive notifications when an outage has been reported at your address, and when power has been restored. Sign up for alerts from your SmartHub account, or give us a call at 608-372-4131 and we’ll help guide you through the process.

Call 1-800-927-6151 to Report Power Outages

Calling this toll-free number will put members in touch with our automated power outage reporting system. The system helps you experience fewer busy signals and provides important outage information.

OEC needs your help to keep our member database up-to-date. With current telephone numbers (including cell phones) entered into our power outage reporting system we can efficiently respond and contact you in an emergency.

To update contact information, members can:

  1. Complete the Online Form
  2. Call 608-372-4131 between the hours of 7:30 AM - 4 PM Monday - Friday
  3. Email us at  info@oakdalerec.com 

OEC respects the privacy of our members; our database is confidential and is only used for official cooperative business.

Oakdale Electric Cooperative does everything it can to avoid interruptions in your electric service.  We’re committed to delivering you the most reliable electrical power possible, and work towards finding and improving ways to achieve that goal.  However, there are situations beyond our control that may cause power outages – severe weather such as lightning storms, ice, small animals or birds, unforeseen equipment failures, vehicle accidents, and tree branches touching power lines to name a few.

When an outage does occur, we focus on restoring service interruptions as quickly and efficiently as possible without sacrificing safety.  Be assured it is our goal to minimize the frequency of outages and limit incidences to the smallest possible number.

Storm Checklist

Be prepared for powers outages by gathering these items in advance. Rotate your supplies to keep them fresh and use the following checklist to prepare for power outages:

Have Plenty of Food

  • Keep a 3-5 day supply of drinking water in plastic bottles. Plan on at least 1 gallon of water per person, per day.
  • Store a manual can opener with enough nonperishable foods for 3 to 5 days. Canned meats, tuna fish and peanut butter are good foods to store. Don’t forget pet foods!
  • Conserve water by using paper plates and plastic utensils.
  • Have a camp stove or grill for outdoor cooking.

Stay In Touch

  • Have a portable battery-powered radio and alarm clock.
  • Have one non-portable phone that will work even if power is interrupted.
  • Plan where to meet and how to communicate with family members if separated.
    Keep essential family member contact information near your phone, in your wallet, and in your glove compartment.

Keep Things Going

  • Keep plenty of gas in your car.
  • Keep extra batteries, matches, propane, charcoal and firewood.

Stay Happy, Healthy, and Warm

  • Coordinate with neighbors for care of the elderly and disabled living alone.
  • Maintain a supply of prescriptions, nonprescription drugs, vitamins and special dietary foods.
  • Playing cards, books, drawing and writing supplies, and board games help pass the time. If you have a video camera and tapes, your family can make a storm documentary.
  • Keep sanitary and personal hygiene supplies replenished. Pre-moistened cleansing towelettes are useful and help conserve water.
  • Use plastic trash bags and ties for garbage.
  • Put first-aid kits in your home and car.
  • Make sure you have cold weather clothing, foul weather gear, blankets and sleeping bags.
  • Consider purchasing alternative UL-approved heating devices. For example, a fireplace insert or woodstove will keep the heat in your home instead of up the chimney.
  • Use flashlights and other battery-operated lighting instead of candles.
  • Keep fire extinguishers fully charged.
  • Fill your bathtub with water for bathroom use before the storm (if you have a well).

For more storm preparation information, please visit the Red Cross

Severe weather happens year-round. Tornadoes and other storms can seriously damage power lines and other electrical equipment. Storm damage causes dangers that lurk after a storm has passed. Safe Electricity and Oakdale Electric Cooperative encourages you to be aware of and prepared for those dangers.

Note these dangers and how to stay safe around electricity before and after a storm.
Visit SafeElectricity.org

If you have a generator, know how to use is safely. If your generator is permanent, call a qualified electrician to install it. Follow some general Portable Generator Safety tips provided by ESFI.   

When storms move through the area many people may be left without electric service. Crews from Oakdale Electric Cooperative will work around the clock, according to safety regulations, to restore electric service to members as quickly as possible.