Wednesday | March 18, 2020

Oakdale Electric Cooperative Closes Lobby to Public Temporarily

As COVID-19 continues to spread, Oakdale Electric Cooperative is taking this situation very seriously and is continuing to take precautions to protect our employees and the public. Our lobby will be temporarily closed after 4:00 p.m. on Friday, March 20, 2020 (or earlier if necessary) until further notice.
 
Oakdale Electric Cooperative employees will be present within the building during normal business hours (7:30am – 4:00pm). However, no one from the public will be permitted within the building without a prior appointment.
 
During this time, there have been no changes to your electric service or account. We are monitoring this situation closely and will keep you updated as things progress.
 
One thing that will not change is our commitment to responding to power outages and restoring electric service in a timely manner. Our goal is to continue to maintain a healthy workforce so we can continue to keep key personnel available to serve you. Thank you, again, for your patience during this time.
 
We encourage members to take advantage of business options that limit their exposure to illness.
 
We offer a variety of payment options that you can use from home:
  • Call our 24/7 payment number at 1-866-392-4307.
  • Drop off your payment at our drop box outside our office.
  • Mail in your payment to OEC: PO Box 40, Oakdale, WI 54649
  • Log in to your SmartHub account and select Make Payment.
  • Visit www.oakdalerec.com and select Payment Options > One Time Payment.
  • Enroll in AutoPay through your SmartHub account.
As an essential service provider, it is our responsibility to be prepared and these steps are simply precautionary. We encourage you to do your part to reduce the spread of any infectious diseases by thoroughly washing your hands, covering coughs, sneezes, and sniffles with a tissue, and avoid touching your face. More recommendations are available on the Centers for Disease Control website:  https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html.
 
If you have any questions, please call us at 608-372-4131 or email us at info@oakdalerec.com.