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SmartHub

What is SmartHub?

SmartHub is your online portal to manage your Oakdale Electric Cooperative account(s).  This includes viewing billing and payment history, enrolling in auto pay, updating personal informaton, viewing your usage, reading monthly publications and more!  Don't forget to download our FREE app in the Apple App Store or Android Marketplace.

Want to register for a SmartHub Account or log in to an existing account?

Click here > > > SMARTHUB ACCESS

 


How to Create a SmartHub Account:

1. Click the "New User? Sign up to access our Self Service site" hyperlink.

2. Enter your Billing Account Number for your OEC account and the  Last Name or Business  name associated with that account.

3. Enter a valid E-Mail Address.  This will become your username.

4. Enter the security information required.  Note:  Security information may vary.  You can be asked for a variety of verification information. 

5. Check the box that says "I'm not a robot"

6. Check the box that says "I accept the Terms and Conditions"

7. Click Submit

 

Billing and Payment History:

Did you know that you can print off copies of previous bills and review your payment history up to one year?  Billing History displays information such as billing date, total due, adjustments, and allows you to make a PDF of your bill and usage via graphs.  Payment History will tell you when you made a payment, the amount, and payment method.

 

Pay Your Bill:

Paying on your account(s) is simple and easy with SmartHub.  Simply click "Pay Now" in the top right corner of your screen and SmartHub will walk you through making a payment step-by-step.  You can pay your entire balance due, make a partial payment, or pay a specific amount, for one account or more.

 
Usage History:

SmartHub will become your favorite tool when it comes to evaluating your electric usage!  Weather, number of days in your billing cycle, electric usage, daily information, and more can be viewed here.  Compare usage month-to-month or to a previous year all with the usage graphs available in SmartHub.

 

Auto Pay:

Located under Billing & Payments, our auto-pay option allows you to have your bill amount automatically deducted from your credit/debit card or bank account.  There is no fee to enroll in auto-pay.  Auto-pay is set up on your due date every month, at which time we will automatically pull the amount that is due from your credit/debit card or bank account; no action is needed from you.

 

Stored Payment:

A stored payment meant that when you go to pay your bill each month, SmartHub will remember how you paid your bill and already have your information stored to click on.

 

Updating Personal Information:

Under the "My Profile" area, you are able to update your email and password for logging into SmartHub, mailing address, phone number, security phrase, description of your meter, and your printed bill setting (to receive your bill on paper or electronically via email).  The convenience of updating your own information saves you time and ensures all of your information with us is correct.

 
Questions or Concern?

Contact our offices Monday - Friday from 7:30 AM - 4 PM with any questions at 1.800.241.2468 or email billpay@oakdalerec.com.

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